Participants will learn to identify both overt and subtle forms of toxic behavior, as well as understand how these environments impact not only morale but operational effectiveness and mental health. The presentation emphasizes that toxicity is not just a “person problem” it’s often a cultural problem, reinforced over time by silence, fear of retaliation, or the misguided belief that “this is just how it’s always been.”

Through candid storytelling and practical insight, this presentation breaks down how performance anxiety develops, how it presents itself in both fireground and station environments, and how it can silently erode confidence, decision-making, and leadership ability. Attendees will gain an understanding of how anxiety doesn’t equate to weakness—it often indicates someone who deeply cares about doing the job well. However, without the right tools and support, that same drive can become destructive.

Mike Goldstein

Mike Goldstein is a firefighter, instructor, speaker, and host of The CAN Report podcast. With more than 20 years of experience in emergency services, Mike began his first responder career as a dispatcher before transitioning into the fire service, where he has served for the past 14 years in both call and career firefighting roles.

As the founder and host of The CAN Report, a firefighter-focused podcast based in New Hampshire, Mike has built a platform dedicated to sharing the stories, experiences, and lessons learned from first responders across the fire service and beyond. What began as a passion project has grown into a respected outlet for meaningful conversations surrounding leadership, culture, resilience, mental health, training, and the traditions that define the profession. Through The CAN Report, Mike strives to highlight both the successes and struggles of those who serve, creating opportunities for learning, reflection, and growth throughout the emergency services community.

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September 11, 2026

Culture, Anxiety, & Toxicity in the Fire Service ($25.00)

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